Privacy policy

We recognize that you may be concerned about our use and disclosure of your personal information. Your privacy is very important to us, and the following will inform you of the information that we may collect from you, and how it is used. By using our Web site, you are accepting the practices described in this policy.

What information are you collecting?
We collect personal information that can be used to identify you individually, such as your name, mailing address, phone number, email address, credit card number, and financial information.

We also collect non-personal information, such as a domain name and IP Address. The domain name and IP address reveal nothing personal about you other than the IP address from which you have accessed our site. We also collect information about the type of Internet browser you are using, operating system, as well as which of our Web pages you have accessed.

Like most websites, we automatically collect and store information about your visit to www.herbesthealth.com, which includes the pages and materials you view, the searches and purchases you make, links you click, and other actions you take on our site.

On occasion, we may collect non-personal information for statistical purposes about the use of our Site, such as how many visitors have visited a specific web page, the duration of their stay, and which links they click on. This information is intended to help us determine which areas of our Site are most popular, so we can make appropriate improvements to enhance your visit.

The information we collect gives us an accurate overview of our user database, as well as our users’ collective viewing, search, and shopping habits. This allows us, our vendors, and our business partners to personalize the content and discounts displayed based on user traffic, while further supporting and enhancing your shopping experience.

How and when do you collect this information?
We collect personal information from you when you provide it to us. For example, if you purchase a product sold through our online store, we may collect your name, mailing address, telephone number, credit card number, and email address. If you create an account, we may collect your name, mailing address, email address, and other information that we request in the registration process.

If you communicate with us regarding our Web site or our services, we will collect any information that you provide to us in any such communication.

How is my information used?
We use personal information primarily for our own internal purposes, such as providing, maintaining, evaluating, and improving our services and Web site, fulfilling requests for information, producing and shipping the products that you order, and providing customer support.

We use non-personal information for internal purposes, such as maintaining, evaluating, and improving our services and Web site. From time to time we may also use non-personal information for online marketing efforts.

Security
The security of your personal information is important to us. When you enter sensitive information such as a credit card number on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).

We follow generally accepted industry standards to protect the Personal Information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Do we use cookies?
Yes, we do. A cookie is a small piece of data that is sent to your Internet browser from a Web server and stored on your computer's hard drive. Cookies are small data files that your internet browser stores on your hard disk or in your browser’s memory, which allows us to remember you and the details about your visit to our Site. Cookies enable you to select and place products in our shopping cart and allow you to complete a purchase on our Site. Cookies also make it easier for you to navigate our Site by storing an encrypted link to your account information. This is intended to enhance your shopping experience so that you aren’t required to enter your personal information or preferences more than once.

At no time is any personal information stored within one of our cookies. Accepting cookies through your browser is a personal choice. You can still enjoy our Web site if you choose not to accept cookies, but they are often used to provide you with a customized experience. We don’t store your personal information in a cookie. When you leave our Site, we terminate our interaction with the cookie, which instead stores the information on your own personal computer or mobile device. You have the option of deleting the data that web beacons add to the cookie by following the directions provided in your internet browser’s “help” file.

In doing so, you will be required to log in again and re-enter your preferences the next time you visit our site. Most Internet browsers are initially set to automatically accept cookies, but you can typically modify your browser settings to decline cookies or to notify you when a cookie is being delivered. If you choose to decline cookies, you may not be able to access or use some portions and features of our Site, which may not result in the best shopping experience possible.

Will you disclose the information you collect to outside third parties?
Our Site contains links to other third-party websites. These third-party websites may link back to our Site. If you visited our Site through a link, banner, or another form of advertisement on another site, then that site may be collecting information from users who click on the banner, link, or advertisement.

It’s recommended that you review the privacy policies on those sites to see what information is collected and how it is used. We are not responsible and cannot control the privacy practices of any other website or for any information you submit to, or that is collected by a third-party website.

We will not sell or otherwise provide the information we collect to outside third parties for the purpose of direct or indirect mass email marketing.

We will disclose personal information and/or an IP address when required by law or in the belief that such action is necessary to:

Cooperate with the investigations of unlawful activities and conform to the edicts of the law or comply with legal process served on our company,
Protect and defend the rights or property of our Web site and related properties
Identify persons who may be violating the law, the rights of third parties, or otherwise misusing our Web site or its related properties

What measures are done to keep your information secure?
We are obligated to protect your personal information by making reasonable security arrangements against such risks as unauthorized access, use, collection, disclosure, or disposal of information. Security measures have been integrated into the design, implementation, and day-to-day operating practices of our site as part of our commitment to protect the personal information it holds.

The security of your personal information is a priority to us. We maintain industry-standard electronic, physical, and procedural safeguards, such as encryption technology and firewalls to protect your personal details and information. However, no method of transmission over the Internet and no method of electronic storage is guaranteed to be 100% secure at all times. As a result, and despite our best efforts, we cannot guarantee its absolute security.

If you have any questions about security on our Site, you can contact us at orders@herbesthealth.com

The transmission of sensitive information, such as your credit card information, that is collected is encrypted using secure socket layer technology (SSL). If you choose to use a third-party payment system, such as Paypal, to complete your payment, that third party’s privacy policy and security practices will be in effect and apply to the personal information collected in connection with that purchase and payment.

If you create an account on our Site, you may be asked to choose a password to protect your account and to keep your information secure. We recommend that you do not disclose your password to any other person. You are responsible for maintaining the confidentiality of your password and account, and accept full responsibility for all activities that occur under your password or account.

What else should I know about my privacy when online?
Please keep in mind that whenever you voluntarily disclose personal information online - for example through e-mail, discussion boards, or elsewhere - that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return.

Ultimately, you are solely responsible for maintaining the secrecy of your personal information. Please be careful and responsible whenever you are online.

Consent to this Agreement
By using this Web site, you consent to the collection and use of information as specified above. If we make changes to our Privacy Policy, we will post those changes on this page. Please review this page frequently to remain up-to-date with the information we collect, how we use it, and under what circumstances we disclose it. You must review the new Privacy Policy carefully to make sure you understand our practices and procedures.

Changes to Privacy Policy
We reserve the right to update our Privacy Policy on occasion. When we do, we will update the “Last Modified” date stated at the bottom of this Privacy Policy. We encourage you to check this page for any updates before you use the Site. Your ongoing use of our Site following the posting of an update or changes to this Privacy Policy will mean that you accept the terms and conditions of the updated Privacy Policy.

How to Contact Us with Privacy Questions
If you have any questions or concerns about our privacy practices or this Privacy Policy, you can call, write or email us at: